Privacy Policy

A LEGAL DISCLAIMER

G Kraft Air SH.P.K.
Magjistralja Prizren–Suharekë, Korishë

Email: info@gkraftair.com
Phone: +41 078 327 90 80

As the operator of this website, we take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and this privacy policy.

Collection and Processing of Personal Data

We only collect and process personal data if you provide it to us voluntarily, for example:

When contacting us via the contact form or email
When requesting information about our products or services
When visiting our website (through server log files)

Personal data collected may include:

Name
Email address
Telephone number
Address
IP address
Browser type and version
Date and time of access

The use of our website is generally possible without providing personal data.

Purpose of Data Processing

We process your personal data for the following purposes:

To respond to your inquiries
To provide our services and fulfill contracts
To improve our website and customer experience
To ensure the security and stability of our website

Legal Basis for Processing

The processing of your personal data is based on the following legal grounds:

Your consent (Art. 6(1)(a) GDPR)
The necessity for the performance of a contract or to take steps prior to entering into a contract (Art. 6(1)(b) GDPR)
Our legitimate interests in ensuring the security, functionality, and improvement of our services (Art. 6(1)(f) GDPR)
Compliance with a legal obligation (Art. 6(1)(c) GDPR)

Disclosure of Data to Third Parties

We do not disclose your personal data to third parties unless:

You have given your explicit consent
It is necessary for contract fulfillment (e.g., certified installation partners)
We are legally obligated to do so
It is required to enforce our rights

No data is transferred to countries outside the European Union or the European Economic Area without appropriate safeguards.

Cookies

We use so-called "cookies" to optimize your experience on our website.

Cookies are small text files stored on your device that help us:

Provide technical functionality
Improve website usability
Analyze usage (basic, non-personalized statistics)

You can configure your browser to notify you when cookies are placed, to allow cookies only in specific cases, to block cookies altogether, or to automatically delete cookies when closing the browser.

Disabling cookies may limit the functionality of this website.

Server Log Files

When you visit our website, the server automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:

Browser type and version
Operating system
Referrer URL
Host name of the accessing computer
Time of the server request
IP address

This data is not merged with other data sources. Processing is based on our legitimate interest (Art. 6(1)(f) GDPR) to ensure the security and functionality of our website.

Your Rights

ou have the following rights concerning your personal data:

Right of access (Art. 15 GDPR)
Right to rectification (Art. 16 GDPR)
Right to erasure (Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object (Art. 21 GDPR)

To exercise your rights, please contact us by email at info@gkraftair.com.

You also have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data violates applicable data protection laws.

Data Security

We implement technical and organizational security measures to protect your personal data from accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties.

Our security measures are continuously improved in line with technological developments.

Changes to This Privacy Policy

We may amend this privacy policy from time to time to reflect changes in legal, technical, or business developments. The current version of the privacy policy is always available on our website.